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Nedap Retail Statuspage

On this page we will keep you informed about the availability of our online services. If an issue occurs with one of our services we will create an incident and post regular updates about it here.

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Past Incidents

26th April 2025

No incidents reported

25th April 2025

No incidents reported

24th April 2025

No incidents reported

23rd April 2025

No incidents reported

22nd April 2025

iD Cloud APIs (EU) iD Cloud processing delays (EU instance) - fixed

We have made some configuration changes to improve the data processing on our iD Cloud EU instance. We see the data processing back to normal levels and all data has now been processed that was inbound to iD Cloud. We will keep monitoring the situation and will update this page when necessary.

iD Cloud APIs (EU) iD Cloud Data Processing Delays (EU Instance)

We see a delay in data processing for iD Cloud data on our EU instance. Our team is investigating this and keeping a close eye on this. It is possible that data processing is delayed which might impact data shown in Availability, Refill and Realtime Stock levels. We will update this page as soon as we know more.

21st April 2025

No incidents reported

20th April 2025

No incidents reported