Nedap in Retail Statuspage

Nedap in Retail Statuspage

All systems are operational.

Last updated 23 hours ago

    • iD Cloud Web (EU)

      Web interface of iD Cloud hosted on our European data centers.

      Operational

    • iD Cloud EAS (EU)

      Availability of the EAS alarms on RFID gates and tops based in the iD Cloud EPCIS repository.

      Operational

    • Device Management (EU)

      The status of our Device Management platform based on our European data centers.

      Operational

    • Nedap Retail Analytics (EU)

      The status of our Nedap Retail Analytics platform based on our European data centers.

      Operational

    • Cube (EU)

      The status of our Cube platform based on our European data centers.

      Operational

    • EASiNet (OS/t systems) (EU)

      EASiNet handles device data from OS/t systems. This data is also sent to Device Management and Analytics to have all data accessible in one location. Only located on our European data centers.

      Operational

    • iD Cloud APIs (EU)

      Backend APIs of iD Cloud based on our European data center. Base URL for these APIs is https://api.nedapretail.com.

      Operational

    • iD Cloud SFTP server (EU)

      The status of our SFTP servers based on our European data centers.

      Operational

    • iD Cloud Web (US)

      The web interface of iD Cloud hosted on our US data centers.

      Operational

    • iD Cloud APIs (US)

      Backend APIs of iD Cloud based on our US data centers. Base URL for these APIs is https://api.nedapretail.us.

      Operational

    • Device Management (US)

      The status of our Device Management platform based on our US data centers.

      Operational

    • Nedap Retail Developer Portal

      On the Nedap Retail developer portal documentation about our APIs can be found.

      Operational

    • Auth0 - external login provider

      Auth0 is an identity and management platform which is used for Single Sign On (SSO) with an external login in our Nedap Retail applications.

      Operational

    • Freshdesk - support portal

      The support portal and knowledge base is hosted with a third party called Freshdesk. This portal is hosted separate from our other applications.

      Operational

    • Transactional email

      Some of our services send emails with account details or reports attached. These emails are sent via an external party that provides our transactional email service.

      Operational

Past incidents

No incidents reported.

No incidents reported.

No incidents reported.

No incidents reported.

Nedap Retail Developer Portal is experiencing performance issues

1 month ago 2026-09-22 12:37 UTC
Fixed
Affected applications: Nedap Retail Developer Portal

Fixed

1 month ago 2026-09-22 15:02 UTC

The Nedap Retail Developer Portal is operating normally again and the supplier also confirmed this on their status page: https://www.readmestatus.com/.

Watching

1 month ago 2026-09-22 13:46 UTC

The supplier has implemented a fix, and the Nedap Retail Developer Portal is opening normally again. The portal may still load slightly slower than usual while services fully stabilize. We will continue to monitor the situation closely.

Reported

1 month ago 2026-09-22 12:37 UTC

Currently, the Nedap Retail Developer Portal is experiencing performance issues. The supplier is actively investigating the root cause and working to restore normal service. See https://www.readmestatus.com/

No incidents reported.

No incidents reported.