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Nedap Retail Statuspage

On this page we will keep you informed about the availability of our online services. If an issue occurs with one of our services we will create an incident and post regular updates about it here.

Subscribe to receive an email notification when we post an incident on our statuspage.

Past Incidents

8th September 2025

No incidents reported

7th September 2025

No incidents reported

6th September 2025

No incidents reported

5th September 2025

No incidents reported

4th September 2025

No incidents reported

3rd September 2025

No incidents reported

2nd September 2025

iD Cloud APIs (EU) Connection issues on iD Cloud services resolved (EU Instance)

The networking instability has been addressed and all services are now normally reachable again. We will continue to monitor to ensure full stability. No data was lost during this incident and all data has now been processed.

iD Cloud APIs (EU) Connection issues on iD Cloud services (EU Instance)

We see the connectivity issues resolving and our services are normally reachable again. Our team is monitoring the situation to make sure all services are stable.

iD Cloud APIs (EU) Connection issues on iD Cloud services (EU Instance)

We are currently experiencing some instability in our network on the EU instance, which may result in services giving an error. Our networking team is aware of the issue and is actively investigating. We will post an update once we know more.