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Nedap Retail Statuspage

On this page we will keep you informed about the availability of our online services. If an issue occurs with one of our services we will create an incident and post regular updates about it here.

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Past Incidents

26th September 2025

No incidents reported

25th September 2025

No incidents reported

24th September 2025

No incidents reported

23rd September 2025

No incidents reported

22nd September 2025

iD Cloud APIs (EU) Issues with iD Cloud APIs, Web & Device Management - EU Instance

We have monitored the situation and all is working as expected. All services are fully operational again and all data has been processed. Apologies for the inconvenience.

iD Cloud APIs (EU) Issues with iD Cloud APIs, Web & Device Management - EU Instance

A fix has been identified & implemented for the issues regarding the iD Cloud APIs, iD Cloud Web & Device Management on the EU Instance. Our development team will keep monitoring the situation closely. We apologize for any inconvenience caused.

iD Cloud APIs (EU) Issues with iD Cloud APIs, Web & Device Management - EU Instance

Our teams are still investigating the issues with iD Cloud APIs, iD Cloud Web and Device Management on the EU Instance. We want to reassure you that we are doing our upmost best to get this solved and will send an additional update when we have more information.

iD Cloud APIs (EU) Issues with iD Cloud APIs, Web & Device Management - EU Instance

We are seeing issues with iD Cloud APIs, iD Cloud Web & Device Management on the EU Instance. We are currently investigating with our internal teams and will keep you updated on this status page.

21st September 2025

No incidents reported

20th September 2025

No incidents reported