On Thursday 25 February 2021 between 13:00 and 16:00 CET we will perform scheduled maintenance to our support portal. We need to update the login methodology which may cause interruptions in the availability of the support portal during the scheduled time period.
What is the impact of this maintenance?
During the scheduled time frame it is possible you will get login errors when trying to access the support portal. This will mostly impact users that frequently access the support portal for the knowledge base or for raising tickets. If you encounter a login error, please be patient and try again at a later time.
Email and phone support will continue to work normally
You can still reach our support teams via email and phone. So if you need support urgently, feel free to contact us via the known email addresses and numbers.
