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21st April 2023

Connection issues Nedap Retail Services (EU instance)

The connection issues are still being investigated. This can impact the following services and give errors when trying to connect to these:

  • iD Cloud Web (EU)
  • iD Cloud Apps (EU)
  • iD Cloud API (EU)
  • iD Cloud SFTP (EU)
  • iD Cloud EAS (EU)
  • Cube
  • Nedap Retail Analytics
  • Device Management

Connection might be very slow or giving an error while trying to connect. We are trying to find the root cause and resolve the issue as soon as possible. We will keep you updated via our status page.