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13th August 2024

iD Cloud APIs iD Cloud service disruption (investigating) EU instance

We see that our applications are continuing to show improvements. The team is monitoring this very closely and has this as their highest priority. Although we continue to see a decrease of errors and connection issues, it is still possible that some stores experience a connection issue.

Next to this we would like to ensure you that no data has been lost. Data processing might have been slower than normal, but all data that is processed is valid and will be accessible in iD Cloud.

We will post an update again, if we have more information.