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17th July 2026

EASiNet (OS/t systems) (EU) EASiNet Service Disruption (Update) - EU Instance

We are still experiencing an interruption in the processing of alarm and customer-counting data from EASiNet systems.

As a result, this data from OS/T systems is currently not available in Nedap Retail Analytics, reports, APIs and other data exports. Store-based EAS functionality remains operational.

Our teams were able to partly restore the platform and are continuing to work on restoring the affected data processing. At this time, we cannot provide an estimated time for restoration.

We will provide another update when more information is available.