iD Cloud service disruption - EU Instance

All systems are available again and data is being processed normally. The incident has been resolved, and our team will continue to monitor.  We apologize for any inconvenience caused by this.

The connectivity issues for iD Cloud have been resolved. Our technical team will keep monitoring the situation. We apologize for any inconvenience caused.

We have multiple teams investigating the connectivity issues we see in our applications. We see some features loading data again, but some are still slow or not responding. Our teams are working to identify the root cause and resolve the issues.

We are currently experiencing a service disruption. iD Cloud pages might load slowly or not load at all and our APIs or App might not respond or be slower then usual. Our development team is working to identify the root cause and implement a solution. We will send an additional update when we have more information.