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Last updated 2 days ago

Connection issues for iD Cloud Team Count (EU Instance)

6 months ago 2026-03-31 06:00 UTC
Fixed
Affected applications: iD Cloud APIs (EU)

Fixed

6 months ago 2026-03-31 06:45 UTC

Our technical team has fixed the issue affecting Team Count on the EU instance. We have monitored the situation for the past 15 minutes, and all Team Count behavior is back to normal. This incident is now marked as resolved. We apologize for the inconvenience caused.

Watching

6 months ago 2026-03-31 06:30 UTC

Our team has investigated the issue affecting Team Count on the EU instance. We are seeing positive improvement in processing and connection errors are lowering. Users are able to connect to Team Count again. We will continue to monitor the situation closely and share another update as soon as we have more information.

Reported

6 months ago 2026-03-31 06:00 UTC

We see some connection issues with our Team Count services for iD Cloud on the EU instance. Our team is currently investigating and we will update the statuspage shortly.

Affected components