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Nedap Retail Statuspage

On this page we will keep you informed about the availability of our online services. If an issue occurs with one of our services we will create an incident and post regular updates about it here.

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Past Incidents

4th October 2022

No incidents reported

3rd October 2022

No incidents reported

2nd October 2022

No incidents reported

1st October 2022

No incidents reported

30th September 2022

iD Cloud Web (US) Connection issues iD Cloud US instance resolved

Our team was able to resolve the connection issues to our iD Cloud US instance. Our team will further investigate the root cause and a post mortem will be placed on our support portal.

Update: only our iD Cloud web environment had connection issues. All our back-end processes were not affected and our APIs were accessible the whole time. This means no data has been lost.

iD Cloud Web (US) Connection issues iD Cloud US Instance

We see intermittent connection interruptions to our services on our US cluster. Our team is investigating and trying to resolve the issue as soon as possible.

29th September 2022

No incidents reported

28th September 2022

No incidents reported