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Nedap Retail Statuspage

On this page we will keep you informed about the availability of our online services. If an issue occurs with one of our services we will create an incident and post regular updates about it here.

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Past Incidents

2nd August 2023

No incidents reported

1st August 2023

No incidents reported

31st July 2023

No incidents reported

30th July 2023

iD Cloud Web (EU) Nedap Retail services reachable again - issues resolved (EU instance)

The issues were fixed by our development teams and all processing is restored to normal. Our services are functioning normally again, which means iD Cloud web, iD Cloud app, Device Management and Analytics are reachable again. We are very sorry for the inconvenience caused by this. A further investigation will follow during the following week.

iD Cloud Web (EU) Nedap Retail services not reachable (EU instance)

At the moment we are experiencing an issue on our EU instance where our Nedap Retail services (including iD Cloud web, iD Cloud app, Device Management and Analytics are currently not reachable. Our developers are investigating the issue at this moment and hope to be able to find the root cause quickly. We will keep this page updated.

29th July 2023

No incidents reported

28th July 2023

No incidents reported

27th July 2023

No incidents reported