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Nedap Retail Statuspage

On this page we will keep you informed about the availability of our online services. If an issue occurs with one of our services we will create an incident and post regular updates about it here.

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Past Incidents

13th October 2023

No incidents reported

12th October 2023

No incidents reported

11th October 2023

No incidents reported

10th October 2023

No incidents reported

9th October 2023

Degraded Performance with teamcounting - fixed (EU instance)

The service disruption has been resolved. We have implemented a solution and after closely monitoring, the situation is stable.

We apologize for any inconvenience this may have caused.

iD Cloud APIs (EU) Degraded Performance with teamcounting - monitoring (EU instance)

The performance issues of Teamcounting have been resolved. All counts have been processed, and no data has been lost. The development team has identified the root cause and will implement a solution this afternoon. Until then we will closely monitor the situation.

We will update the status page when we have implemented the solution.

iD Cloud APIs (EU) Degraded Performance with teamcounting - investigating (EU instance)

We are currently experiencing a service disruption. This has impacted the performance of Teamcounting.

Our development team has identified a possible cause and is investigating further.

We will send an additional update when we have more information.

8th October 2023

No incidents reported

7th October 2023

No incidents reported