Subscribe to updates
All systems are operational

Nedap Retail Statuspage

On this page we will keep you informed about the availability of our online services. If an issue occurs with one of our services we will create an incident and post regular updates about it here.

Subscribe to receive an email notification when we post an incident on our statuspage.

Past Incidents

25th October 2023

No incidents reported

24th October 2023

iD Cloud APIs (EU) Data Processing Delays - Shipments (EU Instance) Fixed

We can safely confirm that the team's fix has resolved the issue. Data processing is as expected.

iD Cloud APIs (EU) Data Processing Delays - Shipments (EU instance) Watching

The team has implemented a fix that has resolved the delay in processing the shipments. We will be monitoring the situation closely.

iD Cloud APIs (EU) Data Processing Delays - Shipments (EU instance) Identified

The root cause of the delay in the processing of the shipments has been identified. The team is working on a patch to solve the issue.

iD Cloud APIs (EU) Data Processing Delays - Shipments (EU instance) Investigating

Our data processing infrastructure is running behind, which is causing inaccuracies. There is a delay in the processing of the information of the shipments. Customers might experience a delay in the processing of stock mutations. We are still investigating the root cause.

iD Cloud APIs (EU) Data Processing Delays - Shipments (EU instance) Investigating

Our data processing infrastructure is running behind which is causing inaccuracies. There is a delay in the processing of the information of the shipments. We are still investigating the root cause.

iD Cloud APIs (EU) Data Processing Delays- Shipments (EU instance) Investigating

Our data processing infrastructure is running behind which is causing inaccuracies. There is a delay in the processing of the information of the shipments. We are investigating the root cause.

23rd October 2023

No incidents reported

22nd October 2023

No incidents reported

21st October 2023

No incidents reported

20th October 2023

No incidents reported

19th October 2023

No incidents reported