Subscribe to updates
All systems are operational

Nedap Retail Statuspage

On this page we will keep you informed about the availability of our online services. If an issue occurs with one of our services we will create an incident and post regular updates about it here.

Subscribe to receive an email notification when we post an incident on our statuspage.

Past Incidents

27th February 2025

No incidents reported

26th February 2025

iD Cloud Web (EU) iD Cloud web loading issues resolved (EU & US instance)

Our team has found the issue in iD Cloud web and have implemented a fix for this. iD Cloud web should be available again for all users. Our apologies for this inconvenience.

iD Cloud Web (EU) iD Cloud web loading issues (EU & US instance)

We are seeing an issue with loading the overview page in iD Cloud web (both EU & US instance). Users see a white screen instead of our normal dashboard. Our development team is working to identify the root cause and implement a solution.

We will send an additional update when we have more information.

25th February 2025

No incidents reported

24th February 2025

No incidents reported

23rd February 2025

No incidents reported

22nd February 2025

No incidents reported

21st February 2025

No incidents reported