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Nedap Retail Statuspage

On this page we will keep you informed about the availability of our online services. If an issue occurs with one of our services we will create an incident and post regular updates about it here.

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Past Incidents

4th April 2025

iD Cloud SFTP server (EU) iD Cloud SFTP Server Issue (EU Instance)

The SFTP server on the EU instance is operational again. We will keep monitoring this closely. Our sincere apologies for the inconvencience this might have caused.

iD Cloud SFTP server (EU) iD Cloud SFTP Server Issue (EU Instance)

The team implemented a fix and is monitoring the SFTP server on the EU instance. We see that the SFTP data is being processed successfully again. In case we have more information available, this will also be posted on this status page.

iD Cloud SFTP server (EU) iD Cloud SFTP Server Issue (EU Instance)

Our team still faces performance issues on the SFTP server on the EU instance. We are watching this closely.

iD Cloud SFTP server (EU) iD Cloud SFTP Server Issue (EU Instance)

The SFTP server on the EU instance is up again. Our team is closely watching this at the moment. When we have a next update available, this will be posted on this status page.

iD Cloud SFTP server (EU) iD Cloud SFTP Server Issue Identified (EU Instance)

The team has identified the issue and is working to identify how to fix this. Once we have more information, we will keep you updated via this status page.

iD Cloud SFTP server (EU) iD Cloud SFTP Server Issues (EU Instance)

At the moment, there are issues with the SFTP server on the EU instance. Our team is investigating this issue and we will keep you informed via this statuspage.

3rd April 2025

No incidents reported

2nd April 2025

No incidents reported

1st April 2025

No incidents reported

31st March 2025

No incidents reported

30th March 2025

No incidents reported

29th March 2025

No incidents reported