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Nedap Retail Statuspage

On this page we will keep you informed about the availability of our online services. If an issue occurs with one of our services we will create an incident and post regular updates about it here.

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Past Incidents

22nd June 2023

iD Cloud APIs (EU) Elevated API Errors (EU instance)

We are experiencing an elevated level of API errors and are currently investigating the issue.

21st June 2023

No incidents reported

20th June 2023

No incidents reported

19th June 2023

iD Cloud APIs (US) Performance issues with the expected stock endpoints (EU and US) (resolved)

All issues with the expected stock endpoints have been resolved.

We would like to extend our sincere apologies for the inconvenience caused by this incident.

Performance issues with the expected stock endpoints (EU and US) (resolved)

The issues within the EU and US instances are resolved. Applications in the EU are recovered while the issues in the US are in the process of starting to recover.

Our team is closely monitoring the situation.

iD Cloud APIs (EU) Performance issues with the expected stock endpoints (EU and US) (Investigating)

We are currently experiencing issues with the expected stock endpoints on the EU and US instances. Expected stock may not be up to date when starting a count. We are investigating the issue.

18th June 2023

No incidents reported

17th June 2023

No incidents reported

16th June 2023

No incidents reported

15th June 2023

No incidents reported