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Nedap Retail Statuspage

On this page we will keep you informed about the availability of our online services. If an issue occurs with one of our services we will create an incident and post regular updates about it here.

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Past Incidents

3rd July 2023

No incidents reported

2nd July 2023

No incidents reported

1st July 2023

No incidents reported

30th June 2023

iD Cloud Web (US) Elevated API Errors

The measures we have taken to work around the AWS issues were successful. Our dashboards and monitoring systems have returned to normal and our applications are functional again. Again, our sincere apologies for any inconvenience caused.

iD Cloud APIs (US) Elevated API Errors

We have rerouted traffic to work around the unavailability of some of our AWS EC2 instances and are currently seeing error rates going down. We will continue to monitor the situation and take action when necessary.

iD Cloud APIs (US) Elevated API Errors

Due to the elevated API errors we see, iD Cloud web and our iD Cloud App are not functioning properly. Unfortunately AWS is still experiencing issues with connectivity and we will update you as soon as these issues have been resolved by AWS.

iD Cloud APIs (US) Elevated API Errors

We are experiencing an elevated level of API errors. We received a message from AWS stating: "We are investigating an issue that impacts the availability of some EC2 instances in the us-east-2 region."

iD Cloud APIs (US) Elevated API Errors

We are experiencing an elevated level of API errors and are currently investigating the issue.

29th June 2023

No incidents reported

28th June 2023

No incidents reported

27th June 2023

No incidents reported